Also tried to install the latest Realtek 64-bit Win10 sound drivers from Realtek to no avail.Besides converting, XMedia Recode also has basic editing abilities I have my stereo speakers plugged into the sound jacks on the MB.ĭone over a year ago. I have Stereo Speakers that I use, so I do not output sound through the monitor. Have even tried 3rd party apps to no avail. Cannot get DTS Sound in Win 10's Media Player or Movie & TV Player app. CCCP.ĭTS sound works on my Win10 64 bit system if I play the videos with VLC Meda Player.
Save your MSINFO32 report as msinfo32.nfo on your desktop for easy access and then you can post it here.ĭTS worked in Win 7 32-bit with 3rd party drivers, i.e. While viewing the System Summary node go to File then Save (Please do not use Export). 
Please press Windows Key + R to open the Run Menu. In the window that has now appeared choose "Save all information" After you've saved the file, please attach it to this thread. A "DirectX Diagnostic Tool" window should pop up. In the "Run" window, type "dxdiag" and click OK. Please upload the Dxdiag file and the msinfo32: It will be a good idea to update the BIOS, please download the latest BIOS version from your system manufacturer to update your system.Īlso, I will appreciate if you could post all your system configuration and how all the parts are connected to the unit to better assist you. Download Intel® Graphics Driver for Windows® 7*, 8.1*,10 You can download the latest graphics driver here: If you are using HDMI connection, try uninstalling the graphics driver, restart your system and then reinstall the graphics driver again (the audio comes with the graphics driver). Was your system working fine before and then failed or you're having this problem from the moment you purchased it? Did you make any changes in your system?Īre you using straight connection from the unit to the monitor or are you using any adapters?įor example if you are using adapters, instead, I suggest trying straight connection from the monitor to the unit (HDMI to HDMI monitor or a displayport to a displayport monitor) How do you have the unit connected to the monitor, is it connected via HDMI, displayport, VGA or DVI? It is hard to tell what will be the root cause of the issue in this case we can try to do some troubleshooting in order to help you solving the problem. 
Thank you for joining the Intel communities.
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